Due to the increased number of support requests please allow up to 3 working days (Saturday and Sunday excluded) for our crew to get in touch with you.
Please understand that high season shipping delays are completely out of our control, we will do our best to help expedite things!
Have an issue with your order or delivery? Maybe this short FAQ helps:
Due to the automated nature of our order processing, we are unable to cancel orders that have been placed. You can always return the items to us for a refund. Terms and conditions of return apply.
When is my order shipped?
We usually pack and prepare your order for shipment the next working day. They are then picked up on that same day. Please keep high season shipping delays in mind.