Shipping & Delivery

We deliver high-quality coffee specialties freshly roasted directly to your door, worldwide. All orders are packed and shipped within 48 hours after roasting.

Germany

Delivery time: 1–3 working days

Method Weight Price
DHL Kleinpaket 0–0.6 kg €2.00
UPS Standard 0–5 kg €4.50
DHL Paket 0–5 kg €4.90
Free shipping for order value €45.00 and up Free

Australia & New Zealand

Delivery time: 4–6 working days

Method Weight Price
FedEx International 0–5 kg €48.00

Austria

Webshop Orders

Delivery time: 2–3 working days

Method Weight Price
DHL International 0–0.6 kg €8.50
UPS International 0–1 kg €10.00
UPS International 1–5 kg €13.00
FedEx International 1–5 kg €14.00

Subscription Orders

Method Weight Price
DHL International 0–0.6 kg €6.00
UPS International 0–1 kg €10.00
UPS International 1–5 kg €13.00
FedEx International 1–5 kg €14.00

Belgium

Webshop Orders

Delivery time: 2–5 working days

Method Weight Price
DHL International 0–0.6 kg €7.00
UPS International 0–1 kg €8.00
UPS International 1–5 kg €11.50
FedEx International 1–5 kg €12.00

Subscription Orders

Method Weight Price
DHL International 0–0.6 kg €4.50
UPS International 0–1 kg €8.00
UPS International 1–5 kg €11.50
FedEx International 1–5 kg €12.00

Canada

Delivery time: 3–8 working days

Method Weight Price
FedEx International 0–5 kg €37.00

Croatia

Delivery time: 2–4 working days

Method Weight Price
UPS International 0–5 kg €11.00
FedEx International 0–5 kg €18.00

Cyprus, Iceland & Türkiye

Delivery time: 2–6 working days

Method Weight Price
FedEx International 0–5 kg €22.00

Czechia

Delivery time: 2–6 working days

Method Weight Price
DHL International 0–1 kg €8.50
UPS International 0–1 kg €8.50
UPS International 1–5 kg €12.50
FedEx International 0–5 kg €17.00

Denmark

Webshop Orders

Delivery time: 2–4 working days

Method Weight Price
DHL International 0–1 kg €8.50
UPS International 0–1 kg €9.00
UPS International 1–5 kg €11.50
FedEx International 0–5 kg €16.00

Subscription Orders

Delivery time: 2–4 working days

Method Weight Price
DHL International 0–1 kg €6.00
UPS International 0–1 kg €9.00
UPS International 1–5 kg €11.50
FedEx International 0–5 kg €16.00

Japan & South Korea

Delivery time: 4–6 working days

Method Weight Price
FedEx International 0–5 kg €32.00

Finland

Delivery time: 4–6 working days

Method Weight Price
UPS International 0–5 kg €12.00

France

Webshop Orders

Delivery time: 2–4 working days

Method Weight Price
DHL International 0–1 kg €8.50
UPS International 0–1 kg €10.00
UPS International 1–5 kg €13.00
FedEx International 0–5 kg €14.00

Subscription Orders

Delivery time: 2–4 working days

Method Weight Price
DHL International 0–1 kg €6.00
UPS International 0–1 kg €10.00
UPS International 1–5 kg €13.00
FedEx International 0–5 kg €14.00

Bulgaria, Estonia, Greece, Hungary, Latvia, Lithuania, Romania & Sweden

Delivery time: 3–5 working days

Method Weight Price
UPS International 0–5 kg €15.00
FedEx International 0–5 kg €18.00

Shipping to China & Hong Kong

Delivery time: 4–6 working days

Method Weight Price
FedEx International 0–5 kg €28.00

Ireland

Webshop Orders

Delivery time: 2–4 working days

Method Weight Price
DHL International 0–1 kg €8.50
UPS International 0–1 kg €10.00
UPS International 1–5 kg €16.00
FedEx International 1–5 kg €17.50

Subscription Orders

Delivery time: 4–6 working days

Method Weight Price
DHL International 0–1 kg €7.00
UPS International 0–1 kg €10.00
UPS International 1–5 kg €16.00
FedEx International 1–5 kg €17.50

Italy

Webshop Orders

Delivery time: 2–5 working days

Method Weight Price
DHL International 0–1 kg €8.50
UPS International 0–1 kg €9.50
UPS International 1–5 kg €13.50
FedEx International 1–5 kg €14.00

Subscription Orders

Delivery time: 2–5 working days

Method Weight Price
DHL International 0–1 kg €6.00
UPS International 0–1 kg €9.50
UPS International 1–5 kg €13.50
FedEx International 1–5 kg €14.00

Luxembourg

Webshop Orders

Delivery time: 2–4 working days

Method Weight Price
DHL International 0–1 kg €8.50
UPS International 0–1 kg €9.50
UPS International 1–5 kg €11.50
FedEx International 1–5 kg €12.50

Subscription Orders

Delivery time: 4–6 working days

Method Weight Price
DHL International 0–1 kg €6.00
UPS International 0–1 kg €9.50
UPS International 1–5 kg €11.50
FedEx International 1–5 kg €12.50

Malta

Delivery time: 4–6 working days

Method Weight Price
FedEx International 0–5 kg €32.00

Middle East

Delivery time: 4–7 working days

Method Weight Price
FedEx International 0–5 kg €27.00

Netherlands

Delivery time: 2–5 working days

Method Weight Price
DHL International 0–1 kg €8.50
UPS International 0–1 kg €9.00
UPS International 1–5 kg €11.50
FedEx International 1–5 kg €10.50

Norway

Webshop Orders

Delivery time: 3–5 working days

Method Weight Price
FedEx International 0–5 kg €15.00

Poland

Webshop Orders

Delivery time: 2–5 working days

Method Weight Price
DHL International 0–1 kg €8.50
UPS International 0–1 kg €9.00
UPS International 1–5 kg €13.50
FedEx International 1–5 kg €13.00

Subscription Orders

Delivery time: 4–6 working days

Method Weight Price
DHL International 0–1 kg €6.00
UPS International 0–1 kg €9.00
UPS International 1–5 kg €13.50
FedEx International 1–5 kg €13.00

Portugal

Webshop Orders

Delivery time: 2–5 working days

Method Weight Price
DHL International 0–1 kg €10.00
UPS International 0–1 kg €11.00
UPS International 1–5 kg €16.00
FedEx International 1–5 kg €17.00

Subscription Orders

Delivery time: 4–6 working days

Method Weight Price
DHL International 0–1 kg €7.50
UPS International 0–1 kg €11.00
UPS International 1–5 kg €16.00
FedEx International 1–5 kg €17.00

Slovakia

Webshop Orders

Delivery time: 3–6 working days

Method Weight Price
UPS International 0–5 kg €13.00
FedEx International 0–5 kg €18.00

Subscription Orders

Delivery time: 3–6 working days

Method Weight Price
UPS International 0–5 kg €13.00
FedEx International 0–5 kg €18.00

Thailand, Indonesia, Malaysia & Singapore

Delivery time: 4–7 working days

Method Weight Price
FedEx International 0–5 kg €32.00

Spain

Webshop Orders

Delivery time: 4–6 working days

Method Weight Price
DHL International 0–1 kg €9.50
UPS International 0–1 kg €11.00
UPS International 1–5 kg €16.00
FedEx International 1–5 kg €18.00

Subscription Orders

Delivery time: 4–6 working days

Method Weight Price
DHL International 0–1 kg €7.00
UPS International 0–1 kg €11.00
UPS International 1–5 kg €16.00
FedEx International 1–5 kg €18.00

Switzerland

Delivery time: 4–6 working days

Method Weight Price
DHL International 0–1 kg €10.00
UPS International 0–1 kg €11.00
FedEx International 1–5 kg €14.00

United Kingdom

Webshop Orders

Delivery time: 2–4 working days

Method Weight Price
DHL International 0–1 kg €10.50
UPS International 0–1 kg €11.00
UPS International 1–5 kg €14.50
FedEx International 1–5 kg €12.50

Subscription Orders

Delivery time: 2–4 working days

Method Weight Price
DHL International 0–1 kg €8.00
UPS International 0–1 kg €11.00
UPS International 1–5 kg €14.50
FedEx International 1–5 kg €12.50

United States

Webshop Orders

Delivery time: 2–5 working days

Method Weight Price
DHL International 0–1 kg €18.00
UPS International 0–5 kg €30.00

Subscription Orders

Delivery time: 2–5 working days

Method Weight Price
DHL International 0–1 kg €15.50
UPS International 0–5 kg €30.00

Returns & ECO Shipping

The cost of returning an item is the customer's responsibility. We cover return shipping only if the item is defective or does not work as advertised.

For customers outside the EU, we offer an ECO shipping solution handled by Deutsche Post. Tracking may only be available on the Deutsche Post website in some countries.

If the order is returned to us due to missing or wrong address information or refusing delivery, we reserve the right to charge you the shipping costs of the package. In case you request reshipment of the product upon return, we reserve the right to charge you the shipping costs for reshipment.

In case you, as the recipient, refuse to pickup your package from customs or carrier storage/pickup station, we reserve the right to refuse a full refund due to our freshness and hygienic standards.

We are monitoring the global shipping situation weekly. If we currently do not offer shipping to your region, that may change in the near future. Please understand that we cannot make exceptions in these cases.

Customs & Import Regulations

All customs duties and taxes, as well as any required documents beyond the purchase invoice, are the customer's responsibility. Please ensure all information is complete and correct to avoid delays or additional charges.

Excluded Destinations

Not Shipping to Countries in:

Africa:
Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, São Tomé & Príncipel, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe

Asia:
Afghanistan, Armenia, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, Christmas Island, Cocos (Keeling) Islands, India, Kazakhstan, Kyrgyzstan, Laos, Macao SAR, Maldives, Mongolia, Myanmar (Burma), Nepal, Pakistan, Philippines, Sri Lanka, Taiwan, Tajikistan, Timor-Leste, Turkmenistan, Uzbekistan, Vietnam

Europe:
Åland Islands, Albania, Andorra, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Guernsey, Isle of Man, Jersey, Kosovo, Moldova, Monaco, Montenegro, North Macedonia, Russia, San Marino, Serbia, Svalbard & Jan Mayen, Ukraine, Vatican City

Middle East:
Azerbaijan, Iraq, Israel, Palestinian Territories, Oman, Yemen

North-America:
Anguilla, Antigua & Barbuda, Bahamas, Barbados, Belize, British Virgin Islands, Cayman Islands, Costa Rica, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Honduras, Haiti, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Turks & Caicos Islands, U.S. Outlying Islands

South-America:
Argentina, Aruba, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Curaçao, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, South Georgia & South Sandwich Islands, Suriname, Trinidad & Tobago, Uruguay, Venezuela

Oceania:
Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna

North-Atlantic:
Bermuda

South-Atlantic:
Ascension Island