ONLINE RETENTION SPECIALIST (M/W/D)
THE BARN is shipping freshly roasted Single Origin Coffees into 80+ countries to a growing community of coffee lovers that celebrate the quality, sustainability mission and taste of our coffee beans.
Our Digital Business has seen a step change over the past two years. We are looking for an experienced retention specialist that is able to scale up our Digital Business through higher customer retention for our online business.
Experience in driving growth through higher return customer rates
Experience in CRM tools like Mailchimp or Klaviyo
Improving communication, unboxing and after-sale care are not new concepts to you
Well-versed in teamwork
A great platform to grow personally and professionally
Become an integral part to Senior Management Team
Great working environment with an international staff base
Fantastic customers that celebrate our product around the globe
Please note that you do need an EU passport and working permit for Germany.